o2 wifi calling

Wifi and 4G Calling isn’t available on Pay As You Go at the moment. For personal tariff customers – Sign in to My O2, Business customers – Contact Business customer services, your Digital Advisor or Business Partner. 15:45.

See our cookie policy and find out how to manage cookies. However, it stopped working over a year ago (for all of our iPhones registered to O2).

To switch off Wifi Calling set the toggle to off. 09:49.

We use cookies to help you get the best experience from our site and show you more relevant products. The device firmware is essentially the software that makes your device turn on and run.

Wifi Calling (also called Voice over Wifi or VoWifi), allows you to make and receive calls even if you can’t connect to the mobile network. This is essentially the software that makes your device turn on and run.

Once your new services are added to your account, follow the instructions below to enable Wifi and 4G Calling. You’ll need to remove Wifi and 4G Calling to use them. Live chat is the quickest way to get in touch with us. First you will have to check that Wifi and 4G Calling has been added to your account.

I wish to add wifi calling as we have only a minimal on/off signal at home. Sometimes there are different versions of firmware for the same device.

The web site needs updating in that case. 09:44. How to set up Wifi and 4G Calling - Samsung. This is essentially the software that makes your device turn on and run.

You can use Wifi Calling wherever there is wifi, including wherever O2 Wifi is available.

You can turn on Wifi and 4G Calling in your device settings -. ‎24-10-2018 If a new software update is available, select 'Download now'.

If the CSC doesn't include one of these codes then Wifi and 4G Calling isn’t supported on your phone right now.

Carry on browsing without changing your settings if you agree to our use of cookies.

‎24-10-2018

This is essentially the software that makes your device turn on and run.

For personal tariff customers: Sign in to My O2, go to Device Details and tap Wifi and 4G Calling where you can then add the service to your account. If you read the thread it stated "O2 are currently in talks and working with the manufactures to also enable non standard O2 firmware handsets like the ones from CPW to also be able to use 4G and Wi-fi Calling". This is why customer support came to the conclusion that they can't guarantee that WIFI calling works with SIM only deals (apparently also included in their T&C's, which I never read). on If you’re in an area where both Wifi and 4G Calling are available, the call will use 4G first. I have no affiliation whatsoever with O2 or any subsidiary companies.

Thanks in advance.

First you'll need to add Wifi and 4G Calling to your account. 4G Calling (also called Voice over LTE or VoLTE) lets you make calls using our fast 4G network, for a clearer voice call. It’s available to Pay Monthly Consumer and Business customers with compatible devices and services. You’ll need to remove them to use Wifi and 4G Calling. Comments posted are entirely of my own opinion. When the install process starts, the device will display the Android installation status bar and then restart.

This is essentially the software that makes your device turn on and run.

Once your new services are added to your account, follow the instructions below to enable Wifi and 4G Calling.

1For some Android devices, Wifi and 4G Calling will only work on devices using O2 firmware.

To check if your phone’s running O2 firmware, dial *#1234# and look at the CSC entry.

Or it could be an old tariff, or even something silly like not being on the wrong APN. Accept by pressing ‘Update’. The link you sent is about Android phones not working and mentions that iPhones should work, well, iPhones don't work either. You may have to do this if you purchased your device before 21st June 2017. on

If this takes you to www.o2.co.uk then your device has O2 firmware.

If the CSC doesn't include one of these codes then Wifi and 4G Calling isn’t supported on your phone right now.

If it takes you to Google, then Wifi and 4G Calling isn’t supported on your phone right now.

Wifi calls won’t work.

The indicator bar will display a wifi/phone icon. Not sure what it is or how it works?

The cookies we use include analytics and advertising cookies. If it takes you to Google, then Wifi and 4G Calling isn’t supported on your phone right now.

First you will have to check that Wifi and 4G Calling has been added to your account. ‎24-10-2018

Sometimes there are different versions of firmware for the same device.

If you need more info contact O2 Business customer services. You may need to wait for your device to optimise your existing apps for the new software.

We use cookies to help you get the best experience from our site and show you more relevant products. We’ll get in touch when this happens.

Want to know if your phone supports Wifi and 4G Calling? ‎24-10-2018

All our agents are currently busy, please try again later.

; Business customers: Contact Business customer services, your Digital Advisor or Business Partner.

Get in touch with your Account Manager, Digital advisor, Business Partner or contact, If you're on a personal tariff, sign in to, If you're on a business tariff get in touch with.

Then get in touch.

08:41. To find out if your phone’s running O2 firmware*, check the set-up instructions for Samsung or Sony.

See our cookie policy and find out how to manage cookies.

When connected to wifi, you can just dial the number you want to call like normal.

‎08-05-2020 To get Wifi and 4G Calling, your device will need to use O2 firmware*. If this line includes ‘TEF’, ‘O2U’ or ‘OTF’ then your device has O2 firmware and you can set up Wifi and 4G Calling.

It is supported for Business SIM only, and its not as simple as asking to be changed to consumer. on

Sony If you have a strong phone signal, your phone will automatically use 4G Calling and your bearer will show as ‘4G’.

Once your new services are added to your account, follow the instructions below to enable Wifi and 4G Calling.

Samsung and Sony devices

Can I use Wifi and 4G Calling on an O2 Business tariff? If you are using a Doro 8035, to get Wifi and 4G Calling, your device will need to use O2 firmware. It’s available to Pay Monthly Consumer and Business customers with compatible devices and services. Please note that if you dial 999 using Wifi Calling where there’s no mobile coverage, the operator will need to ask where you’re calling from as wifi calls don’t show location information.

Welcome to the forum, nice to see you posting, on 08:56 Yes, but at launch Wifi and 4G Calling isn’t available on the O2 Business Mobex or the Best for Business tariffs.

This can be done through My O2 or your Business Advisor.

Voicemail and texts when using Wifi Calling without mobile coverage: Note: If you need to receive texts, you can switch off Wifi Calling through your device settings.

Wifi and 4G Calling isn’t available on Pay As You Go at the moment.

Hi, I have an O2 PAYG sim with no monthly top up requirement. Calls made over wifi will only drop if you move out of range and 4G Calling isn't activated or available.

Multi-Party calls: These are charged as normal but please note that each identical part of a multi-party or conference call will appear on your bill as a separate call entry.

First you'll need to add Wifi and 4G Calling to your account. I was told today that the reason for WIFI calling not being available for me/ us is that O2 does/may not support devices that have not been purchased through them, so with other words: WIFI calling is only available for customers who received/obtained their iPhones via O2 and not for O2 SIM only customers. Samsung Sometimes there are different versions of firmware for the same device. iPhone customers – iMessage will continue to work even if you only have wifi coverage available. SMS, MMS and Visual Voicemail (VVM) messages need mobile coverage to reach your phone so these won’t work in wifi-only areas. If it resets to www.o2.co.uk, then your device has O2 firmware. You'll need to upgrade to a monthly sim only. If this line includes ‘TEF’, ‘O2U’ or ‘OTF’ then your device has O2 firmware and you can set up Wifi and 4G Calling. You can either select 'Install update' or schedule the update overnight. It will come out of your call allowance or be charged at the standard tariff rate if you run out.

HTC Your device should use O2 firmware if you bought it direct from us in an O2 shop, online or over the phone.

It’s no different to making a standard call now. The cookies we use include analytics and advertising cookies. We use cookies to help you get the best experience from our site and show you more relevant products. Personal tariff customers – Use O2 Travel to stay connected when you’re abroad. Check if your device is supported. Here is something I have just learnt from O2: I have been a business customer with O2 for some years now. When you have wifi coverage but can’t connect to the mobile network, your phone will automatically use Wifi Calling. I really appreciate all the comments in this community. Thanks for the quick reply. I did call the O2 business customer support today who told me that they have enabled all the necessary settings from their end.

Go to Settings > Software update > Download updates manually. Wifi and 4G Calling is currently available on the following devices: *On some Android devices, Wifi and 4G Calling will only work if you’re using O2 firmware.

Once the download completes, your handset will prompt you to install a new version of the software.

Can I use other O2 services with Wifi and 4G Calling? ‎24-10-2018 Your device should use O2 firmware if you bought it direct from us in an O2 shop, online or over the phone.

In 4G Calling areas, they work together to provide a seamless and uninterrupted experience as you move from one to another, without the call dropping. https://www.o2.co.uk/help/network-coverage-and-international/wifi-and-4g-calling I have no affiliation whatsoever with O2 or any subsidiary companies.

What about how to set it up? on

You’ll still be able to receive voicemails but, as above, text notifications will only work if you have mobile coverage so you’ll need to dial 901 to check for new messages. You may have to do this if you purchased your device before 19th May 2017. To switch off 4GCalling set the toggle to off.

Wifi Calling can help when you can’t get a signal, and both give you great quality calls. To do this, contact Business customer services, your Digital Advisor or Business Partner. Firstly you need to add Wifi and 4G Calling to your account.

Carry on browsing without changing your settings if you agree to our use of cookies. Your device should use O2 firmware if you bought it direct from us in an O2 shop, online or over the phone.

The web site says this can be done with compatible phones.

The new service replaces the TU Go app, and …

https://www.o2.co.uk/help/network-coverage-and-international/wifi-and-4g-calling. Wifi and 4G Calling won’t work with some of our other services including O2 Just Call Me, Mobex, Mobile Recording, Asavie or Fax and Data.

Don’t worry though – if you change your mind later, you can just switch back through My O2 or your Business Advisor.

Not found your answer?

11:04.

10:45. How do I set up Wifi and 4G Calling – Apple.

No mention of any other models requiring o2 firmware.

If you have a strong signal, your phone will automatically use 4G Calling and your bearer will show as ‘4G’. Go to Settings > General > Software Update.

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