It enables Atera to alert you when a critical system or resource is down, degraded, or has reached a predefined threshold parameter, and gives you the ability to view, access, and fix the problem. To enable: Go to Computer Configuration > Administrative Templates > System > Logon > Always wait for the network at computer startup and logon – Enabled. Troubleshooting Group Policy Installation: - An internet connection is required for agent installation. Atera’s RMM software brings your MSP business together. While about 71% of users of AteraAgent come from the United States, it is also popular in Netherlands and Australia. - Language discrepancies can cause installation failure. Single agent installation: Used to install an agent on a single customer device, in a non-domain environment. 2. Install an Atera Agent Via Command Prompt. Once the agent is downloaded, you can install it in one of three ways: The most basic installation, used to install an agent on a single customer device, in a non-domain environment. - If the device is slow (e.g., old hardware, bad network) you might need to extend the timeout: To extend: Go to Computer Configuration > Policies > Administrative Templates > System > Group Policy -> Specify startup policy processing wait time - Set timeout (in seconds). AteraAgent is a software program developed by ATERA Networks. There is no limit and no cost to the number of agents that can be installed. Remove Atera Agent and Uninstall Splashtop Streamer with PowerShell. The most common release is 1.7.2.2, with over 98% of all installations currently using this version. The Atera agent monitors the availability, performance and health of your computers\servers, and is the backbone of Atera. Troubleshoot the Atera Agent (Windows) If after following the instructions for agent installation, you are experiencing any problems with agent stability, alert consistency, agent unavailability or remote connection instability, please verify that you are on.NET Framework 4.5 … Upon being installed, the software adds a Windows Service which is designed to run continuously in the background. Relative to the overall usage of users who have this installed on their PCs, most are running Windows 10 and Windows 7 (SP1). Right click on the new package, and click Properties.
The reporting intervals are based on extensive big data analysis, ensuring optimal notification timing. If you experience any trouble with agent installation or stability, please see the Windows troubleshooting guide or Mac troubleshooting guide. Note: After any of the above settings are applied, be sure to run gpupdate /force in order to force the GPO to update. Agents can be installed in different ways. Step 2: Click Download. The Atera agent will automatically be installed on all computers in your network. The agent monitors the availability, performance, and health of the computer\server, at regular intervals and securely communicates back to the cloud. What percent of users and experts removed it? One of the following two registry keys might be the cause:HKEY_CLASSES_ROOT\Installer\Products\4758948C95C1B194AB15204D95B42292, HKEY_CLASSES_ROOT\Installer\Products\10F15BFE50893924BB61F671FEC4DE2F. 7.
Or, you can uninstall AteraAgent from your computer by using the Add/Remove Program feature in the Window's Control Panel. Multiple Agent Installation (Using Group Policy), Uninstall an Agent and Spashtop (on Windows), Create or Edit an Alert Threshold Profile. Then reboot, and wait for the policy to enforce. From the Actions dropdown menu, click Agent Installer (Customized).
It’s truly the best software for MSPs out there. This article explains how to: For download/installation instructions on Mac OS devices, see these instructions. Remote Monitoring and Management (RMM) Advanced instructions on using Atera's Threshold and IT Automation, scripting and monitoring SNMP devices . You can download AND install the agent via the Command Prompt, with a simple copy/paste of the command provided. The Atera agent for Windows OS is a .MSI file, and should be installed on all computer/servers you wish to monitor. You can also copy and share the agent installation link with your customer and have them install it themselves. If, in the previous step you've chosen a customer assignment, the agent is automatically assigned to the customer. Just install the agent on the monitored system and you’re all set.
An agent installer, specific to the customer, downloads (meaning devices with this agent installed are automatically assigned to the customer). Then run the setup. Upon being installed, the software adds a Windows Service which is designed to run continuously in the background. Delaying the start of this service is possible through the service manager. Follow the prompts. 3. Quickly and completely remove AteraAgent from your computer by downloading Reason's ‘Should I Remove It?’ (click the button below). You can download AND install the agent via the Command Prompt, with a simple copy/paste of the command provided.
6. The following are instructions for downloading the Atera agent. 2. The Atera agent is the foundation of the Atera monitoring system and needs to be installed on all computers and servers you wish to monitor. It enables Atera to alert you when a critical system or resource is down, degraded, or has reached a predefined threshold parameter, and gives you the ability to … Click the Devices tab, from within the customer's page. This is an alternative way to install the agent. Note: This can significantly slow down off-domain logins for laptops and wireless clients. - #ZipLibrary (SharpZipLib for .NET Framework 2.0), ICSharpCode.SharpZipLib.dll (by ICSharpCode.net), AteraAgent.exe runs as a service named 'AteraAgent' (AteraAgent). Atera agents can be installed on the following operating systems: Additional PC prerequisite: Microsoft .NET Framework 4.5 and above. To download: 1. 'Your comment has been posted to the moderator, it should be approved shortly. Click on Software Settings >Software Installation.
Step 1: Select Windows OS, and click Next. The agent is downloaded to the computer. Save the Atera agent .msi file in the SYSVOL folder. Thank you for commenting!'. What PC manufacturers (OEMs) have it installed?
Reporting Take a closer look at the various reports you can generate in Atera and share these with your customers/technicians . Which Windows OS versions does it run on? The Download agent installer wizard appears. I recently demoed Atera's Remote Monitoring and Management solution and needless to say I found it extremely lacking in many areas. You can also copy and share the agent installation link with your customer and have them install it themselves. Click the Install agent button at the top right of the screen. Multiple agent installation (using Group Policy): Used to automatically install agents on multiple customer devices in a domain environment. No one has commented yet. This article details the different installation types and provides instructional links. Atera's Mac RMM agent gives you everything you need in your Mac environment.
That's it. AteraAgent is a software program developed by ATERA Networks.
The Atera agent monitors the availability, performance and health of your computers\servers, and is the backbone of Atera. I was assured that any devices that were offline … In the domain controller, open the Group Policy Management and edit the Default Domain Policy. Complete the 3-step installation process: b) You can download either an 'Unassigned' agent, or one specific to the customer (which auto assigns devices to the customer). To work around this, it is necessary to remove the language check: To remove the language check: Go to Computer Configuration > Policies > Software Installation > Right Click AteraGPO > Properties > Deployment > Advanced > Ignore language when deploying this package - Enabled, - Previously installed agent: Sometimes, the installation will fail if an agent was previously installed through a different account. Click the Deployment tab to verify the deployment type is set to 'Assigned'.
Install an agent using MSI (in the command prompt). Less hassle, more control and an MSP strategy that actually works. If you think there is a virus or malware with … 1. To install an agent via the command prompt, see these instructions. The Atera agent has very low overhead usage, meaning it can run comfortably on minimum specification machines, and automatically updates itself whenever a new version is released. It adds a background controller service that is set to automatically run. To install via single agent installation: Simply double click on the downloaded agent, and follow the installation prompts to install the agent. The Atera agent is the foundation of the Atera monitoring system and needs to be installed on all computers and servers you wish to monitor. After making your selection, click Next. 4. Manually stopping the service has been seen to cause the program to stop functing properly. 1.
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